Laptop Netflix Not Working - Ready To DIY - Laptop Netflix Black/Blank Screen/No Picture
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Click on your network connection Wi-Fi , and click on the Properties button. In order to stream videos on Windows 10, Netflix app uses Silverlight. Generally, Microsoft Silverlight updates automatically to the latest version during Windows update. But you can also manually update it by downloading it from the Microsoft website and then install it.
After the installation is complete, restart your computer and check if your problem is resolved or not. If none of the above methods work, then uninstall your Netflix app and reinstall it again. This method may be able to resolve your problem.
Type control in the Windows search bar then click on the top result to open Control Panel. Click on Uninstall a program link under Programs. Now right-click on the Netflix app and select Uninstall. Restart your computer the Netflix app will be completely removed from your device.
To install Netflix again, download it from the Microsoft Store and install it. Once you install the Netflix app again, the problem may be resolved. Start the app and observe if the issue is still pertaining. If yes, then follow the other method! Look for Netflix App, when found click on the Advanced options. Now, under reset section- click on Reset button. So, there might be a possibility that any DNS misconfiguration is causing Netflix app not performing properly. Sometimes, outdated graphic card, audio and other display drivers create nuisance in streaming videos.
So, you should regularly check, and update drivers whenever needed. You can update drivers from Device Manager. If it works on one device but not the other, you've narrowed down the problem to that specific device, and it's not an issue with the Netflix service or your internet connection. It's rare for the overall Netflix service to be offline, but if you can't get the app to work properly, it's possible that Netflix is down.
To see if the problem resides with the Netflix service rather than your app, you can check Netflix status page at Downdetector or Netflix's status page. You can also search "is Netflix down" in your web browser. Some Netflix problems can be easily solved by signing into Netflix anew. If you're already signed into Netflix, first sign out and then sign in again. The process is essentially the same no matter what app or device you are using; find your account icon and select Sign Out , then sign in again.
Of course, if you see a connection error in the Netflix app or your videos play unreliably, there's a good chance that there's a problem with your internet connection — either your WiFi router needs to be rebooted or the service from your ISP is problematic.
If you can open a web browser on the device you're trying to watch Netflix, run Google's online speed test. You can do this on your mobile phone, on a laptop or your desktop PC. If you're trying to use Netflix on a streaming media player or a smart TV, run the speed test on another device in the same room to make sure you're not too far from the WiFi router, or watch video on another app on that same device.
You should have an internet speed no slower than 5 Mbps for high definition or 15 Mbps for 4K video streaming. If you are getting Windows 10 no sound or black screen while running the Netflix app, restart the app mostly fix the problem.
Check Internet connection speed, and slow speed may cause the problem of communicating with the Netflix server. Also, Make sure the time zone and region settings are correct. Whenever you face similar problems, You should check for windows updates as well as Netflix app updates, May the latest update contain the bug fix which causes the Netflix app to stop working. To check for Netflix app update , Open Windows Store. Then, click on … next to Your profile photo and choose Downloads and Updates.
Now, Click on Check for Updates. It may help to fix the Different Netflix app errors and problems. Call Us. Start Live Chat.
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